This government entity supports a healthcare enrollment process by allowing registered users to securely and electronically submit and manage healthcare enrollment information. I was hired in the beginning of the project as the client was preparing for a prototype roadshow. As the project matured, I helped evolve the product and tailored it for our end users and to support business objectives. This involved creating a new user interface and design system and defining and implementing new functionality.
I have created multiple sketches to visually communicate user flows before committing to wireframes. Below is an example of a user accessing indivuals or organizations they have permission to work on behalf of.